Mattress Firm Hawthorne in Hawthorne, NJ Open now

Reviews about Mattress Firm Hawthorne

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  January 22, 2019, by A Google User
  Worst place to buy. I'm sorry for Sealy's and its brand with this store carrying it. Twice I've tried to buy at this place unsuccessfully. First time the sales person treated me with so much "cockiness" talking me down, making me feel unworthy of buying there. Totally made me feel like not wanting to sell to me, so I purchased somewhere else. Two years later I checked online for a merchandise at this place and they advertised as having it. Igave it another try since the price was good. I went over there to buy it, FIRST: the price was different, when I told him about the price I found online then he said he would have "something" for that price. After I paid, while I was going to go to the back to pick it up, the salesperson tells me they actually don't have it. I refuse to go to a different store and asked for my money back. He told me that it would be processed back to my debit card in 2 to 3 business days. What I got 3 business days later was the collection on my card. Today is one week later and still haven't received my refund. They said that they processed it yesterday, 6 days later. Still is not showing on my account. I guess they make a better interest with customer's money while false advertising, misleading and worst sales people ever. Never again I will buy this brand, nevertheless in this store. Stay away from it!